AC Environnement is putting itself in order of battle to conquer new markets

AC Environnement has embarked on a major project to transform its organization and its processes, which is materialized by the establishment of a new experienced management committee, and by the deployment of a large-scale digital strategy of its processes and its tools. Despite a turnover down by around 20%, the group is banking on innovation in 2021 and preparing new offers to conquer new markets and achieve a turnover identical to 2019 to the tune of € 57 million.

Like all companies facing an unprecedented and unprecedented health crisis, the AC Environnement group has adapted. During the first confinement which marked the end of its activities, the group chose to invest in its teams by developing e-learning to increase their skills. More than 15 hours of cumulative training were provided through its training center. After this period, the company, used to working in constrained environments, very quickly got back into battle order in its historical markets, which are asbestos measurement and real estate diagnostics.

“2020 has been a rewarding year for us in the end. It has made it possible to put people back at the heart of all our issues. We have been able to listen to our customers and for my part to our employees who have adapted tremendously. As proof, we have maintained 100% of the workforce and I am delighted. " Denis Mora, president of AC Environnement

Another challenge taken up during this year was the overhaul of its management committee. The size of the group and the ambitions of its manager and shareholders now mean structuring, organizing and sizing teams and operations to meet the objectives set. The new management committee is made up of Jean-Baptiste Sebag, Deputy Managing Director of Operations and Transformation, Gilles Simionesco, Deputy Managing Director of Administration and Finance, Bruno Afresne, Deputy Managing Director of Operations and Commerce and Aurélie Adric, Human Resources Director, who work on alongside Denis Mora, chairman, to transform the group into a strategic action plan for 2024.

Another large-scale project undertaken within AC Environnement in 2020: a digital transformation of its organization and its systems at all stages of its processes, from data collection through the production of reports, analysis and customer relations. It is of capital importance for the development of the group in the future. Nearly € 1 million have been invested in a new ERP tool focused on data collection but also in supporting and training teams in this new system, which will be operational in the third quarter of 2021.

Diversification of offers to respond to regulatory changes and conquer new markets

Historically speaking to social landlords, AC Environnement aims to expand its portfolio and targets BtoB customers by offering them a diversified offer. In February 2021, the group obtained MASE certification, which attests to the quality of its processes in terms of safety, health and the environment and opens up new, very demanding markets (industry, services, etc.). At this stage, only the Riorges site, the group's headquarters and representing all of its businesses, is certified. Soon a deployment in the branches will be organized. In addition, the year 2020 was also devoted to structuring the “air pollutants” offer to complete the industrial hygiene activity for which the group is COFRAC accredited (Cofrac Test Accreditation No. 1-6001, available on www.cofrac.fr) since July 2019. It now offers full expertise with asbestos measurement in indoor, ambient and workplace air, indoor air quality (IAQ), radon, and industrial hygiene.

2021 will also be marked by the energy renovation plan for buildings launched by the State, which provides for major regulatory changes. From next July, the DPE will then be enforceable and the DTG (Global Technical Diagnosis) will become compulsory for co-ownerships. A benchmark player in the real estate diagnostics market, AC Environnement is building an energy offer supported by the agencies of its network to intervene in all fields such as CEE (Energy Saving Certificates) for which an accreditation process has been implemented. company, but also on the energy audit and the issuance of DTG. With this momentum around home renovation, AC Environnement plans to increase its turnover by 20% in this market segment.

This diversification also concerns its network of franchises. Created in 2018, it now has 14 agencies and the group aims to open 40 new franchises in rural areas within 3 years to support the development of the real estate market and be as close as possible to its BtoB customers.

BIM: AC Environnement creates a subsidiary to democratize the digitization of buildings

During the month of May, the group will launch a new subsidiary dedicated to the digitization of buildings, called DIGILIANCE and made up of a team of 12 people. This structure will support the group's ambition, namely to support its clients who manage existing real estate assets, in optimizing their management-operation-maintenance and works budgets. This requires a better knowledge of their building, in particular through the use of technical data collected during the realization of regulatory diagnoses and connected then valued through the digital representation of the building. Via DIGILIANCE, AC Environnement offers a technical solution enabling the integration of all the data available regardless of their origin and free of access for its customers so that they can manage their building's digital logbook themselves.

“As a diagnostician, we collect thousands of data every day. We want to bring intelligence to the management of this data and its use for the benefit of our customers. We were pioneers in combining real estate diagnostics and BIM when we launched three years ago. Today, we are rethinking our offer, which is now focused on interoperability between all BIM systems to accelerate its development and make it easier for our customers to get started. " Denis mora