Lack of communication on construction sites, source of disputes for nearly 80% of construction companies

The study reveals the lack of communication between companies working on construction sites and the resulting distrust: nearly four out of five contractors admit to not having complete confidence in their subcontractors.

Construction projects are unique in that they involve many stakeholders, from designers to contractors to subcontractors. The study carried out in September 2023 by PlanRadar reveals that nearly 60% of construction companies admit to not having a complete vision of what is happening on their sites.

This lack of transparency and coordination between stakeholders regularly leads to delays and sometimes costly errors that can lead to litigation. In any case, this is the observation shared by nearly 80% of respondents who say they have already been confronted with difficulties linked to a lack of communication between stakeholders on a construction site. In addition to human factors, more than half of respondents say they lack time in managing subcontractors.

Digitization is one of the most reliable solutions today to streamline the management of teams on construction sites. Some digital task tracking tools offer a centralized platform where crucial information can be shared in real time, allowing for smooth and transparent communication. By promoting rapid and documented communication with subcontractors, these tools help to minimize misunderstandings and optimize collaboration.

For Sacha Atlani, Regional Manager France of PlanRadar: “In the construction field, coordination is a key factor in the success of a project. 59% of construction companies say a lack of communication with subcontractors has negatively impacted project performance in the past. Optimizing the management of teams and subcontractors on a construction site is today at the heart of the concerns of PlanRadar users, with the promise of better control of costs and deadlines as well as traceability and history. in real time. Relying on a reliable digital-based monitoring, qualification and decision support tool must be seen as an investment that pays off very quickly, for the benefit of improved performance and profitability in the long term. »

*Methodology: PlanRadar survey conducted in September 2023 among 77 construction companies based in England and Germany