Elcia signs a partnership with Proginov to offer its Diapason ERP in SaaS mode

A partnership between two French software leaders Edouard CATRICE, how did this partnership come about?

“As they say, chance does things well! Diapason and Proginov are based on the same Progress technology and it was during the sharing of good practices on Progress that we met for the first time with Philippe PLANTIVE last year. The feeling was immediate! You know, partnerships are often a story of men and it turns out that we share the same state of mind, our companies are very similar in terms of values ​​and their relationship with their employees. At that time, we were in the process of thinking on our side about hosting solutions from Diapason in the Cloud. By visiting the Cloud infrastructure of Proginov located in the Nantes region, I was amazed by their expertise and the high-end level of their service proposal. This is exactly the Premium service that we wanted to offer our Diapason customers, for whom the availability of their ERP is vital, and we are delighted to be able to rely on Proginov, another French software leader, to make it happen. "

Philippe PLANTIVE, why this partnership between the ELCIA Group and Proginov?

“The Proginov adventure as a web host started in 2001. Imagine, the iPhone did not even exist at that time! Since then, we have succeeded in building an infrastructure and expertise that allow us to be the French leader in ERP in hosted mode. So I find it exciting to be able to create a partnership between two beautiful French Tech companies that are performing! Taking the best of the ELCIA Group to combine it with the best of Proginov, everyone will grow out of this alliance, starting with the customers. This will help us to perform better in our respective markets with good prospects ahead of us. But what also drives us is that we share much more than a partnership. With Edouard CATRICE and Franck COUTURIEUX (Chairman and Founder of the ELCIA Group), we share a deep rootedness around social and environmental convictions: sharing value with his teams, driving by trust, taking care of the planet…. These values ​​are rooted in us, it's visceral. For all these reasons, we have a pretty incredible field of expression. "

Diapason in the Cloud: many advantages for all Carpentry, Store and Closure Industrialists

Thanks to this new partnership between the ELCIA Group and Proginov, Diapason customers will now be able to have a “turnkey” ERP Cloud solution including infrastructure, service access, security and backups. They will thus be able to delegate all the management of the infrastructure necessary for the proper functioning of Diapason, and meet the challenges of data security, availability and scalable maintenance. These are all subjects that are becoming more and more complex to manage internally, all the more so as they require in-depth expertise.

Laurent HARISTOY, a word on the adoption of the Cloud in the world of ERP?

“Switching to SaaS ERP is becoming more and more obvious, which was not the case 10 years ago. The managers and CIOs of our clients are finding it increasingly difficult to manage their own infrastructure: multiplicity of technologies, need for highly qualified experts (which is moreover very difficult to recruit and retain), expensive hardware investments, scalability. Another essential issue is data security in the face of increasing cyberattacks and our sector has not been spared. The whole plant relies on the proper functioning of the ERP, otherwise everything is at a standstill and the consequences can be dramatic. Today everyone realizes that it is much more secure to be hosted in a private cloud like that of Proginov than on your own infrastructure. Offering Diapason in SaaS mode was therefore essential. "

In this regard, can you tell us more about the strengths of Proginov's private cloud?

“We wanted to offer a Premium hosting solution to our customers that met our requirements. Proginov is a leader in its field and I would underline 3 key points:

- As I said earlier data security is crucial. Proginov is ISO 27001 and HDS certified, a benchmark international standard. This certification (HDS) allows it in particular to work on the hosting of ultra-sensitive data for many clients in the medical field (hospitals, clinics, etc.). In addition, Proginov, owner of its two data centers located in France, offers private cloud solutions that allow much higher levels of control and confidentiality compared to a public cloud.

- Another very important point, reliability and hyper-availability! Proginov guarantees a service availability rate of 99,999%. Their two datacenters operate in PCA (Business Continuity Plan), the data is replicated in real time cross mirror in the two datacenters. Proginov also offers services such as Maintenance in Operational Condition (MCO) of the IS, monitoring and supervision, management of backups, administration and optimization of Databases.

- Finally, the quality and responsiveness of customer service. Proginov has made this one of its strengths by providing an internal application and technical hotline service available 24 hours a day, 24 days a week, including public holidays! They have a team of 7 people, capable of operating in all areas: system (Windows, Linux, Unix, Aix, AS 7), networks, backup and archiving, databases (Progress, SQL Server , Oracle, PostgreSQL…), Citrix, messaging, etc. Quite rare to underline it too, turnover at Proginov is less than 40%, thanks in particular to their social model (400% of employees are shareholders), which allows teams to follow a client over time. "

To end Laurent HARISTOY, a last word?

“This new partnership is an excellent opportunity for manufacturers who wish to equip themselves with Diapason, but who do not yet have a robust information system installed at home, nor the skills in-house. Deployment will thus be greatly accelerated because there is no server to install and IT resources will adapt as the business evolves. In terms of “scalability” and costs, there is nothing better! "