Schenker Stores makes life easier for its partners with its new video tutorials and applications

The main objective is to simplify and optimize the daily life of partners. To achieve this goal, Schenker Stores has created a series of detailed tutorials and an application called “Schenker Academy”. These tools are designed to make installers more efficient, providing them with quickly accessible knowledge and features that will redefine the way they work in an increasingly connected world.

Online tutorials, a new resource for even more autonomy Schenker Stores has put online a complete series of new tutorials designed specifically to support partners in their daily lives. Divided into 3 families, covering awnings, adjustable sunshades and zip awnings respectively, these tutorials are an exclusive information resource with 12 detailed tutorials for awnings, 22 for BSO and 12 for zip awnings. These tutorials offer complete and practical expertise and cover essential aspects such as the complete assembly of a blind, motorization, the different types of intervention for the slats, the canvas or even the motors.

Accessible online, they are however exclusively reserved for Schenker Stores partners who can access them on simple request from their sales representative or the ADV service. And for a complete experience, the access link comes in the form of a mobile application, integrated via a direct shortcut on the smartphone.

The “Schenker Academy” digital technical support Developed for employees and installer customers, this application constitutes a valuable resource offering instant access to a multitude of information. Schenker Stores partners will find key information in the application, including product commissioning and adjustment details, detailed assembly instructions, spare parts catalogs, technical information letters, etc.

The Schenker Academy application offers the advantage of real-time updating of all documentation. Tradespeople can be confident that the information they have access to is constantly updated, reflecting the latest technical developments and best practices.

For Philippe Gertz, Schenker Stores Marketing and Communication Manager: « Whether to facilitate installation, optimize settings or ensure efficient maintenance, the tutorials and the Schenker Academy are dynamic tools that evolve in tandem with the needs of craftsmen and their markets. It is the brand's commitment to increasing the skills of professionals so that they remain at the forefront of what is best in their sector. »

As we can see, at Schenker Stores, the commitment to excellence translates into a constant evolution of resources. The brand is also expanding the list of topics covered in its tutorials to meet the evolving needs of artisans. In 2024, new tutorials will be released to complement the existing offering.