Cafpi broker victim of customer data theft

The group with 230 agencies identified an intrusion into its computer network at the end of April, which it quickly resolved and which "did not alter the capabilities of the company", Caroline Arnould, director of development, told AFP. of Cafpi.

“However, despite the measures put in place and this responsiveness, an exfiltration of certain data, including personal data, has been identified,” the broker said on Tuesday in an email sent to his clients, after discovering the publication of certain information. on the darknet.

Identity documents, contact details and parts of financing files, such as bank account statements, are affected by this theft, but no credit card number, said Ms. Arnould.

“We cannot precisely determine the customers or the volume of data” stolen, she added.

The intrusion was notified to the National Commission for Computing and Liberties (Cnil) and a complaint is being filed.

In addition to the email addressed to customers, recalling the rules of vigilance, Cafpi has published on its website a frequently asked questions and set up a telephone platform and an email address to answer questions on this subject.

Created in 1971, the broker specifies having signed around 32.000 mortgage loan files in 2022.