Optimizing communication systems in old buildings: a strategic imperative

Network connectivity is the cornerstone of modern businesses. Nearly every business activity depends on a functioning network in one way or another, from cloud applications to IP telephony. However, achieving a stable and reliable connection can be challenging for businesses operating in older buildings.

In France, thousands of businesses occupy listed and historic buildings. Of course, architects at the time didn't consider wireless networking features in their construction plans. Their priority was to protect the building from the elements and heat. Old buildings converted into offices therefore often feature thick stone walls, materials that disrupt Wi-Fi and mobile connectivity, as well as outdated wiring. Even newer offices use materials that disrupt mobile phone lines, such as energy-efficient glass, making it difficult to establish and maintain a stable wireless connection.

Identify dead zones

It's not easy to know which system is suitable for older office buildings, or which parts of the network need to be modernized. The connection may be acceptable but imperfect. Are there dead zones in the office where you can't get a connection? Are employees experiencing particular problems?

Based on these questions, it's possible to conduct an effective audit of the wireless network's range and stability. Understanding the communication challenges teams face helps identify solutions. Customer-facing teams will need an optimal connection to ensure the best possible service. With multiple people communicating simultaneously, it's possible that more bandwidth may be needed.

Cable removal and network optimization

Once the issues have been identified, the next step is to install the hardware. This may seem daunting, but new technologies like cloud communications don't require additional cables to operate, and installation requires no on-site intervention. Plugging in and configuring the software virtually simplifies the installation or upgrade of office communications.

Solutions like DECT (Digital Enhanced Cordless Telecommunication) allow phones to be cordless and support connectivity across multiple floors, which is particularly useful in large offices. DECT base stations connect to the network to obtain all the necessary information from the phone system, whether hosted in the cloud or on-premises, and connect to the handsets. If there is a dead zone, the base station's location is adjusted.

Foresight

No one can be sure where their business will be in five years. The company may grow, require consolidation, or relocate. More employees may also return to the office and require more equipment to support them. The technology used will likely also evolve with the arrival of new updates and more powerful software.

Whatever the situation, the first step is to check the quality of the network connection and ensure the right tools are integrated to ensure stable and reliable communication and avoid dead zones. Solutions such as wireless base stations and cordless phones can help businesses meet their specific office needs, both now and in the future.

Tribune by Noemia Domingues, SNOM Channel manager France (LinkedIn).