Putting the customer at the heart of the system: a French innovation for flexible monitoring
Resideo's First Alert À la Carte builds on the company's historical security expertise in France and focuses on one major priority: the customer.
Designed to meet the evolving expectations of homeowners, this solution offers professional remote monitoring only when needed, starting at €2 per day, with no contracts or paperwork. It allows users to regain control of their security, whether during a weekend away or to anticipate risky periods.
This à la carte model meets a need clearly expressed by the French market: 61% of consumers wish to benefit from on-demand monitoring services (Resideo Survey, 2025).
Precisely integrated into the certified ProSeries platform, it offers installers a powerful and unique tool: three monitoring options on a single system — professional, standalone or à la carte.
Simple, modular and designed for today's connected homes, First Alert À la Carte revolutionizes residential security while placing the customer at the center of its development.
Professional monitoring truly on demand
- Owners can activate professional-level remote monitoring on demand in 24-hour increments, starting at €2 per day.
- Total freedom, no heavy administrative constraints, no commitment: security adapts to specific needs, such as vacations, visits or periods of risk. Peace of mind without constraints
Installer differentiation thanks to a modular and flexible offer
- Integrates seamlessly with the ProSeries platform and ProSiX™ sensors, allowing for gradual expansion according to customer needs.
- Offers installers a no-obligation solution, adapted to current expectations, promoting loyalty and business development.
Professional credibility and regulatory compliance
- Surveillance is provided by CNAPS-certified operators, guaranteeing compliance with French safety standards.
- Operates within the ProSeries ecosystem, certified EN 50131 and NF&A2P, recognized for its reliability, quality and acceptance by insurers.
ABSTRACT
This unique combination of user control, added value for installers and regulatory excellence positions First Alert À la Carte as a remarkable innovation—designed around customer needs and designed to meet the demands of modern connected living in France.
