Vachette / Assa Abloy continues to digitize for optimal customer service

With more than 150 years of security expertise, Vachette / ASSA ABLOY is constantly innovating to offer a wide range of solutions suitable for residential and tertiary, new as well as renovation, responding to technical and regulatory market developments. This capacity for innovation is also reflected in a process of continuous improvement in the support offered to its customers, whether they are distributors, installers, specifiers or even individuals. Illustrating this quality of service, the company has developed new digital tools for professionals. The objective: to offer simplicity, help in choosing, saving time and simplified access to information updated in real time.

Vachette RA: a simple and effective tool to discover door handlesVachette / ASSA ABLOY in augmented reality

The new “Vachette RA” application, available on the AppStore (iOS) and Google Play (Android), offers to view the ranges of Vachette / ASSA ABLOY door handles in augmented reality. This creative and innovative tool thus allows, in a few moments, to visualize in a real environment, that is to say on your own door, the Vachette / ASSA ABLOY door handles. The user can select the orientation of the handle, the model, and the finish to obtain a very realistic preview of the final rendering.

Dedicated to architects and decorators, carpenters and hardware stores and developers, or to individuals, this free, simple and effective application is particularly useful for making your choice. It is also used by the sales force, which can thus enhance the ranges by offering 3D rendering anytime and anywhere. This Vachette / ASSA ABLOY innovation won the Construcom Awards 2019 in the mobile application category.

5 steps to view door handles in virtual reality

1. Scan the Cow / ASSA ABLOY marker
2. Choose a range of door handles
3. Choose the orientation of the handle
4. Select model and finish
5. Download the Technical Data Sheet for the selected handle

ASSA ABLOY The Catalog: the widest offer on the market accessible at all times

The fruit of ASSA ABLOY Security Solutions innovation, the new catalog application available free of charge from the Vachette website is designed to meet the expectations of professionals. It allows access to all the technical and commercial information of the “Security Solutions” pole at any time from a PC, and from an Android or iOS tablet.

This new tool integrates the entire Vachette and ASSA ABLOY offer, which has more than 10 references covering 000 product families and replaces paper catalogs to offer a digital database that is both complete and updated daily. It also integrates the Stremler and Rivalu ranges specially dedicated to aluminum joinery.

“Very practical and intuitive, the catalog application is simple to use, without prior training. Rationale, photos, diagrams, technical sheets, normative documentation, prices… All the information necessary for our activity is accessible at all times and updated, which, on a daily basis, saves considerable time and streamlines our exchanges. In the field of hardware, Vachette / ASSA ABLOY is a pioneer in terms of digital tools, this tool and the virtual reality application are a real asset for our teams. ”
- Florine Lefranc - LEGALLAIS Building Hardware Market Manager

Organized by product typology - door block, door handle and fittings, cylinder and padlock, access control, panic and emergency, door closer, lock and lock wood joinery, metal joinery lock (Stremler), equipment for aluminum windows (Rivalu), the application makes it possible to search for products and to access detailed information for each range: technical description, visual, list of product references and corresponding tax-free public prices, as well as a download section including brochures, technical sheets and diagrams, visuals of the cut-out products and visuals in situation.

Through this tool dedicated to professionals, it is also possible to save favorites, switch to project mode and associate a selection of products. It is also possible to directly access the Vachette / ASSA ABLOY webshop to place and track orders. This comprehensive information and these 24-hour functionalities significantly simplify the daily lives of professionals by providing them with all the information they need, thereby enabling them to gain in responsiveness and productivity.

“The catalog application is a very nice, simple and intuitive tool for our sales representatives in the field. They have access to complete and updated technical and commercial documentation, and can send them directly to the customer in pdf or word format. A few points still need to be improved in terms of the search engine and download times, but overall, this application, the first in the sector, has enabled our sales teams to gain in responsiveness and autonomy. ”
- Bertrand Yvroud - Sales Director Auvergne-Rhône-Alpes Region, COGEFERM Layout Products Manager