Launch of an ERP created by carpentry companies for carpentry companies

This software will allow managers to manage all of their company's resources with a 360° view: from administration to technical services, including planning and logistics, as well as all stages of the order, such as the customer relationship.

The particularity of all manager is to be built around business solutions. The purpose of ERP is to optimize working time and facilitate the daily lives of employees by computerizing processes, centralizing information and automating repetitive tasks.

“It's a second brain that allows managers and their teams to reduce their mental load and focus on what's important: the customer. underlines Jordan Khalifa, the initiator of the project. The goal is that the software covers all facets of the activity of a carpentry company, once the estimate has been signed.

The ERP all manager is not intended to work on the creation of quotes or the referencing of product libraries. “The ERP will be connected with Elcia ProDevis. The data (quotes, orders, invoices) will be automatically imported from PRODEVIS to ALL MANAGER every 15 minutes to avoid tedious and potentially error-prone re-entry. explains Stéphane PY, IT technical director, in charge of the development of all manager.

An ERP developed by an experienced carpentry entrepreneur

It is Jordan Khalifa, the director of the company Concept Ouvert, who is at the origin of this project. In 2009, he developed an ERP 100% adapted to his activity and geared towards operations within his company.

“So we have 14 years of hindsight on business needs, using the same method from the start: 1 problem = 1 IT development + 1 process improvement and team training.

This allowed me to achieve a profitability 3 to 4 times higher than that of companies in my sector. We achieve more than 12 million euros in turnover with a team of 30 people for more than 1,6 million euros in consolidated profits before taxes in 2022. If I created this tool, it is because that I couldn't find anything on the market that fully met my expectations. And this specialized software, constantly improved thanks to the advice of experts in their field and to users, I have decided to share it with all business leaders via this V2. And to do this, a team of 6 developers is currently working on the ERP all manager.

In beta-test phase to stick to field issues

7 member companies of the GAP RÉFÉRENCEMENT network are currently testing all manager.

Their teams use 3 modules:

• the logistics module, also called the storage space. It makes it possible to define in a simple way where the orders to be delivered for the coming weeks are located precisely in the warehouse. The information is no longer held by the storekeeper alone, any employee can find a product in the warehouse.
• after-sales intervention and installation intervention modules. “Thanks to these modules, teams can create and plan interventions for their technicians. Who themselves can see in the morning on their mobile phone all their interventions of the day on a map. The end of after-sales service and installation discharge is automatically sent by email. No more paperwork! explains Stéphane PY.

Launch of the marketing of all manager planned for the end of 2023

In addition to the 3 modules in beta-test, the ERP will be developed and enriched with new modules:

• Automated communication with customers in all possible order and after-sales service scenarios (automatic emails and SMS).
• End-to-end after-sales support, including spare parts management.
• Order processing: follow-up of delivery dates, margins, supplier ARCs.

The ERP will soon be available for all members of GAP RÉFÉRENCEMENT at a preferential price. And, according to the company that develops all manager, the software will be available for purchase from the end of the year to all carpentry companies that want to progress towards the digitalization of their activity to better organize themselves, save time and profitability.

Testimony of Gilbert Ferreux member since the end of 2019, co-manager of Soditech

“ERP is adapted to our business and our problems, like no other. After a quick presentation, getting started with the ERP was easy even for installers who are not necessarily comfortable with digital tools.

I was expecting it in particular with regard to the digitization of papers, the automation of repetitive tasks, digital archiving and team schedules. Because before ERP, planning management was complicated without a really suitable tool. There, I can view diary-type schedules. It's very useful. I'm very happy with it.

As for the application on renovation work sites, for example, it solves many problems. The application allows you to take BEFORE / AFTER photos filed directly in the customer file, to make a report of receipt immediately with the customer and have him sign digitally. No more incomplete papers (otherwise the installer cannot finalize the intervention in the application), lost or left behind in the truck... And no more paper, by the way! In a year, we will be able to find it in 3 clicks, no more handling.

And then my assistant particularly appreciates the tasks that happen without us. For example, when planning the intervention. Once the customer has validated an appointment, we enter the appointment in the ERP which automatically sends him a confirmation by email. Then sends another reminder email, 24 hours before the intervention.

All these repetitive tasks that are automated avoid oversights and errors. And it's very fast. It saves time, makes it more efficient. »

To better understand the context of use, Soditech is a supply and installation company for individuals and professionals in new construction and renovation. It employs 11 people including 1 assistant, 1 site manager and 2 installation teams who have been using the ERP and its field application on a daily basis for 6 weeks.