KSB, world leader in pumps and industrial valves and Leistritz Pumpen GmbH, manufacturer of self-priming double or triple screw volumetric pumps, have decided to combine their skills. The goal? Propose connected solutions and offer a wide range of services in the field of service for screw pumps, all over the world.
International reach
After a successful pilot phase in France, this service partnership will gradually be extended to other countries. Indeed, with more than 190 service centers and nearly 3.500 service employees, KSB - headquartered in Germany - offers its customers worldwide inspection, maintenance and repair services. . To further develop its premium brand KSB SupremeServ, the company has decided to cooperate with the German company Leistritz Pumpen GmbH.
For Markus Schwarte, spokesman for the management of Leistritz Pumpen GmbH: “The next step will be to integrate our customers located in Singapore, Thailand and Indonesia. »
Maximum quality of service
“Together, we are even faster, and we have high availability to respond to our customers' needs in a timely manner, 24/24, all year round. A classic, personalized, on-site and globally interconnected service," says Dirk Kollmar, Head of Service Operations at KSB, about the planning ahead, before adding, "Together, we offer our customers a multitude of tailor-made services for all applications, while gradually developing our joint global presence in the service sector. »
The training currently provided to technical staff will ensure maximum quality of service. The synchronized service offerings will be available for viewing on the KSB and Leistritz websites.
Selection of products
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