Isiadoc, the AI-powered business co-pilot dedicated to customer service

The result: the right information exists… but it is often difficult to find quickly.

Technicians are still spending too much time on:

• browse technical PDFs
• search for an error code
• contact manufacturer support

This situation leads to a loss of time, a dependence on experts, and a slowdown in interventions.

The problem is simple: searching through documents is no longer suited to the demands of the field.

This is precisely where ISIADOC comes in.

ISIADOC is a business AI co-pilot dedicated to customer service.

Its objective is simple: to allow technicians to instantly access the right information.

In practice, the user asks a question in natural language, and the tool:

• identifies the correct documentation
• extract the precise answer
• displays the dedicated page of the technical documentation

Unlike general-purpose AI, each response is reliable, verifiable, and directly linked to the manufacturer's documentation.

Information is no longer sought after: it is immediately accessible.

ISIADOC was designed for professional use by technicians and after-sales service assistants:

• accessible on mobile
• quick and intuitive search
• connected to your business software (saleforce, extrabat, excel, etc.)

The benefits are immediate:

• reduction of search time
• reduction of errors
• productivity improvement
• improved customer satisfaction

ISIADOC does not replace technicians and supports after-sales service assistants, it increases their capabilities by giving them access, in real time, to all the technical knowledge they need.

In summary, you go from a slow and uncertain search to instant, reliable and operational assistance.

Isiadoc is finally becoming a true ally in managing your after-sales service.

Presence at the ConstructionTech Village, by Digital Twin | BIM World Paris 2026

ISIADOC will be exhibiting at the Construction Tech Village, by Digital Twin | BIM World, on April 1st and 2nd, 2026 at Paris Expo Porte de Versailles. The event brings together 60 startups, institutional partners (CCCA-BTP, CAPEB, FFB, CFA, Compagnons du Devoir, Action21.fr) and major players in the sector around the digital transformation of construction.