noblessa wins the 2025 Gold Trophy for Best Customer Satisfaction and opens its network to new affiliates

Wizville, a customer experience management specialist, has awarded the 4th annual prize to brands achieving the highest level of satisfaction, based on customer reviews from Google.

With an excellent score of 4,93/5*, noblessa won the gold trophy, an award that recognizes the quality of service and commitment of its entire network.

On the other hand, noblessa, which already has 37 brands in France, wishes to develop its local network by opening its network to new affiliates.

*Google reviews collected between March 2024 and February 2025

For Thierry Mas, Sales Director of noblessa France: "This trophy is a collective recognition. It rewards our network's commitment to providing impeccable customer service."

A customer satisfaction award that makes the entire noblessa network shine

The Best Customer Satisfaction Award, organized by Wizville, recognizes the highest-rated brands on Google. Selected based on their actual performance, as seen on Google, the winning brands are rewarded by their customers. Noblessa's gold trophy, with a satisfaction rating of 4,93/5*, based on 1.313 Google reviews, is a testament to the commitment of its entire network.

At noblessa, all salespeople are experienced designers and are continually trained on new standards and trends. A single point of contact, from reception to project completion, guarantees personalized support that is attentive to each customer's needs. Every step of the customer journey—from design, to project visualization and validation, through production and installation—is subject to a quality control and satisfaction survey.

A committed approach, which allows us to obtain an average post-purchase satisfaction rating of 9,6/10 and a Net Promoter Score of 88%.

Democratize the Beautiful Life by developing a local network

While noblessa is already operating throughout France with 37 stores, the brand is looking to accelerate its growth by opening its network to new affiliates. The opening of new showrooms, true sources of inspiration for accessing tailor-made "beautiful living," will allow noblessa to expand its local network. Through these openings, noblessa aims to democratize interior design for both individuals and professionals. Indeed, the showrooms offer complete design solutions, including kitchens, dressing rooms, bathrooms, as well as furniture, decorative elements, lighting, and more.

To expand its network, the brand is seeking creative furniture experts with a passion for high-end products. Joining the network offers the opportunity to become independent while benefiting from the professional support of the central office.

To guide its new members, noblessa provides them with tailor-made training, co-constructs their business plan, oversees the development of architectural plans and continues to support them after opening.

Additionally, to ensure the success of new projects, noblessa offers its real estate and retail expertise. Visitor flow, visibility, accessibility, competition, and the specialization of the location are studied to select the location with the greatest potential for success.

To spread its passion for interior design, noblessa aims to reach 45 brands by the end of 2025. A digital recruitment campaign will be launched in June. For more information, visit the noblessa website to create the future of interior design.