Kaufel launches its new security lighting service offering

In a constantly evolving world of security and lighting, Kaufel® offers its customers a new and enriched experience thanks to the launch of its complete service offering.

This range of services marks a major step in Kaufel®'s commitment to its customers. It meets their diverse needs through a wide range of solutions, from design to maintenance, commissioning and operation.

Services include in-depth site analysis and diagnostics, aimed at maximizing facility efficiency. Kaufel® works closely with its clients to accurately identify their needs in order to provide recommendations on the technical and technological solutions to be adopted.

Kaufel’s expertise also extends to the commissioning of Naveo®Pro and DCP smart power plants. Dedicated teams ensure precise configuration and flawless operation of these essential systems. In addition, for customers currently using DCP, the Naveo®Pro migration service offers a seamless transition. Experts perform data extraction from the DCP database and create QR Codes for seamless integration into Naveo®Pro, ensuring operational continuity.

For Nora Neggazi, Product Marketing Specialist: “We are committed to fully facilitating the technology transfer from SESAM 2 / DCP to Naveo®Pro. This complete process includes the creation of QR Codes, the meticulous organization of data, the addition of detailed plans and the implementation of tailor-made functional blocks to meet the specific needs of each customer. Our main goal is to simplify this complex process, thus offering our customers an unparalleled experience throughout their transition to Naveo®Pro.”

In addition to commissioning and migration, the service offering includes personalized technical assistance, ensuring the sustainability of installations and rapid repair of central sources if necessary.

For Nora Neggazi: "At Kaufel®, our commitment is to provide comprehensive support to our customers. Our team of qualified technicians is ready to intervene on sites, carry out in-depth studies and make recommendations on the technical solutions to be adopted."

Kaufel® ensures a unique customer experience thanks to comprehensive and personalized support, allowing them to delegate project management with confidence. With expertise and commitment to their customers, they can thus benefit from valuable time savings and the turnkey solutions offered by Kaufel®. In particular, they guarantee efficient execution and thus offer peace of mind and the ability to remain focused on their priorities.

In summary, this new service offering aims to simplify and improve the customer experience, by providing tailor-made solutions to meet their specific needs. Kaufel® is the trusted partner to ensure the safety and performance of installations.